Have questions? Send an email to our customer care team.

Shop

Miles the Label

Depending on your shipping location and the shipping service selected, orders are delivered within 2-10 business days after having received your shipping confirmation.During busy periods, such as during sales and statutory holidays it may take us longer to process orders than usual. Please allow for up to 7 business days to see your order ship. We greatly appreciate your patience during these times.For more detailed delivery estimates, please check the tracking information sent to you.&#xA0;

Depending on your shipping location and the shipping service selected, orders are delivered within 2-10 business days after having received your shipping confirmation. During busy periods, such as during sales and statutory holidays it may take us lo

When will I receive my order?

SHIPPING

How will I know if I placed my order successfully?

How long will it take for my order to be processed?

Can I change the address on my order?

Can I change or cancel my order?

Can I use more than one promo code?

I’m ordering a gift. How can I ensure the recipient will receive a gift receipt?

What if the item I ordered is out of stock?

Do you offer price adjustments?

ORDERS

How can I track my order?

Do you offer express shipping?

Where do you ship to?

My tracking shows my order was delivered, but I cannot locate my package. What can I do?

What is your return/exchange policy?

How do I request a return?

Can I return an item I received as a gift?

I received a damaged item. What can I do?

I received an incorrect item. What can I do?

RETURNS & EXCHANGES

What size should I choose?

How do you guarantee the quality of your products?

PRODUCTS

When will I receive my order?Updated 2 months ago