Have questions? Send an email to our customer care team.

Shop

Miles the Label

<p>Orders are generally processed within 1-2 business days. However, during busy periods such as the holiday season or sale events, orders may take 3-7 business days to ship.</p>

Orders are generally processed within 1-2 business days. However, during busy periods such as the holiday season or sale events, orders may take 3-7 business days to ship.

How long will it take for my order to be processed?

ORDERS

How will I know if I placed my order successfully?

Can I change the address on my order?

Can I change or cancel my order?

Can I use more than one promo code?

I’m ordering a gift. How can I ensure the recipient will receive a gift receipt?

What if the item I ordered is out of stock?

Do you offer price adjustments?

When will I receive my order?

How can I track my order?

Do you offer express shipping?

Where do you ship to?

My tracking shows my order was delivered, but I cannot locate my package. What can I do?

SHIPPING

What is your return/exchange policy?

How do I request a return?

Can I return an item I received as a gift?

I received a damaged item. What can I do?

I received an incorrect item. What can I do?

RETURNS & EXCHANGES

What size should I choose?

How do you guarantee the quality of your products?

PRODUCTS

How long will it take for my order to be processed?Updated a year ago