Have questions about your order? Need to make a change? Click here to learn more.
Once you place your order, you should receive a confirmation email that includes an order number and details of the order. If you didn't receive this, please check your spam/junk folder. If you’re unsure of whether your order was submitted, please co
Orders are generally processed within 1-2 business days. However, during busy periods such as the holiday season or sale events, orders may take 3-7 business days to ship.
If after placing your order you notice that the shipping address is incorrect, please contact us through this form or send an e-mail to [email protected] detailing your order number as well as the correct mailing address. We will then make the
If you would like to change or cancel your order, please contact us immediately at [email protected] or through this form. If you’ve already received a confirmation email, it means your order has shipped and it will be too late to make any chan
Only one promotional code can be applied to an order at a time. The last code entered will supersede any previously entered codes.
If the shipping and billing address on your order are different, we will automatically include only a gift receipt in the order. If you would like us to include a gift receipt in an order with the same billing and shipping address, or a handwritten g
Occasionally we may experience stock discrepancies owing to higher than expected demand. While we do our best to keep accurate inventory levels, in the rare event that a stock discrepancy occurs, we will promptly notify you via email.
We do not offer price adjustments for orders made outside of sale periods.